Email Support
For general inquiries, account issues, or billing questions.
Documentation
Detailed guides on using the Sanjeevni clinical workflow and NLP engine.
Live Chat
Available for premium clinic accounts during business hours.
Urgent Issues
For critical system outages or data access emergencies.
Frequently Asked Questions
How accurate is the HPO NLP extraction?
Sanjeevni uses advanced models trained specifically on medical literature. While highly accurate, it is designed as a decision-support tool. A clinician should always review and confirm the extracted terms before generating a scorecard.
Can patients see the Bayesian scorecard?
No. Patients can submit evidence (notes, photos, labs) through their portal, but the diagnostic scorecard and differential probabilities are restricted to the Doctor Dashboard.
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Yes. All data is encrypted in transit and at rest. We adhere to strict data privacy regulations to ensure Protected Health Information (PHI) is secure.